The Knowledge Manager's Handbook : a step-by-step guide to embedding effective knowledge management in your organization

Abstract

The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within your organisation. Knowledge management experts Nick Milton and Patrick Lambe guide you through each stage of creating and implementing a knowledge management framework to deliver business value and organisational knowledge. This book tackles the essential aspects of knowledge management - including roles and accountabilities, processes, technology and governance - and shows how each of these can be tailored to your organisation's specific needs and optimized to deliver long-term benefits.